Frequently Asked Questions
Everything you need to know about your Dubarry UK experience.
What are your standard delivery times within the UK?
Standard delivery typically takes 3-5 working days. We also offer an express shipping option for next-day delivery on orders placed before 1:00 PM GMT.
How do I return an item for a refund or exchange?
You can return any unworn item in its original packaging within 30 days of receipt. Simply use our online returns portal to generate a prepaid shipping label.
Are your leather boots waterproof?
Many of our signature boots feature a GORE-TEX lining, making them 100% waterproof and breathable. Please check the specific product description for the technical specifications of each model.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Dubarry leather products?
To maintain the longevity of your items, we recommend cleaning them with fresh water after use and applying our specialized leather cream or conditioner once dry.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website.